You will find contact numbers on your map and on the bike rider number:
Medical Emergencies: 07961 063 100
Mechanical Assistance: 07854 081 972
Please add these numbers to your mobile phone before you ride. These numbers are for use in emergencies only. Please do not call these numbers for non emergency situations.
In the event of mechanical issues, please be mindful of other road users. For your safety, and theirs, try to move to the side of the road and come to a safe stop. If possible, move yourself and your bike away from the road. If you are unable to fix the mechanical fault yourself, use the number above and wait for assistance. Place your bike upside down so it is sitting on its saddle and handlebars so our mechanic can spot you more easily.
In the event of a medical emergency, call us on the number above immediately. If the situation is deserving, please call 999 first and ask for an ambulance, but always call us straight after so we can get to you and assist the emergency services.
It's also a good idea to familiarise yourself with how to share your location from your phone. That way, in the event of mechanical failure or a medical emergency, you can send us your location and we will find you much quicker. Here are instructions on how to share your location using Google Maps and Maps for iPhone.